Your Lets

21 results in Your Lets

• What happens if I decide Your Lets is no longer for me?

  All we ask is that you provide your reasoning in writing to us with 6 weeks’ notice.
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• I have upgraded my holiday home do I need to notify you?

  Yes. We require 6 weeks’ written notice from you to allow changes.
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• I have completed the forms what do I do now?

  There are three ways that you can return your completed forms:
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• Can I join more than one letting option?

  Yes, you may be able to combine Your Lets Flexible and Your Lets Fixed. Speak to your Owner Experience Team on park to work out what's best for you.
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• Does my holiday home need to be insured?

  You must take out adequate insurance to cover loss and damage and public liability insurance for at least £2 million and these insurance policies must be maintained for all the time you are participating in the Scheme.
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• How will I know if my holiday home has been accepted to let with Parkdean Resorts?

  Once we receive your completed forms, we’ll check that your holiday home is eligible within four weeks.
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• How much can you earn from letting a holiday home?

  Your Owner Experience Manager can check what your holiday home will be graded under and then from there give you a potential earning amount should your holiday home be accepted onto a letting scheme.
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• How can I request more information?

  Simply speak to your Owner Experience Manager on park, or email [email protected]
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• What is included in the charge which is deducted from my income?

  The charge covers the marketing and advertising costs, as well as the cost of cleaning.
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• Are there any further deductions?

  The holiday home tariff is the amount paid to us by the holiday guest staying in your holiday home excluding extras such as fishing permits, cots, high chairs (if we have provided these), and cancellation cover (which are retained by Parkdean Resorts).
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• Can I change my dates once I sign up?

  If you are on Your Lets Flexible Scheme you must notify us if you would like to change your Owner Hire Dates.
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• Do I need to provide you with letting dates?

  Yes. For Your Lets Flexible, we require your holiday home for a minimum of 10 full weeks, of which, 5 of these weeks must be in peak dates, with 3 of the peak dates being in summer peak.
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• Do I need to have safety certificates in place?

  Yes to be part of Your Lets you must ensure that you have valid safety certificates for your holiday home. You must provide us with copies of satisfactory gas and electrical testing certificates
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• Why do I need to remove all of my personal items?

  As you can imagine, the cleaning process is rigorous, so the removal of unnecessary items such as additional soft furnishings and ornaments that could carry risk is always sensible.
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• I have a dog does this mean my holiday home will be advertised as pet friendly?

  Yes, if your holiday home accepts pets then we will advertise your holiday home as pet friendly. We do this as some customers may have allergies.
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• How will my income be paid to me?

  Payment of any monies owed to you will be made by BACS transfer. Please note - payments will only be made if all prior year balance is cleared and up-to-date.
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• Do I need a TV Licence?

  If you are an owner on Your Lets, you must have a valid TV licence for the full calendar year. You will need to ensure the park team see evidence of this at least seven days before your first let. You can find further information of how to prepare your holiday home for letting in the Your Lets pack.
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• Does my holiday home have to be within a certain age?

  To join Your Lets Flexible, we ask that your holiday home is no older than 2013, and to join Your Lets Fixed, we ask that your holiday home is no older than 2016.
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• Is there a charge to let my holiday home with Parkdean Resorts?

  For Your Lets Flexible, we will pay you 70% of the holiday home tariff paid to us by guests, excluding extras.
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• How do I know if I have Parkdean Resorts bookings in my holiday home?

  Our Owner Support Team can provide you with an up to date list of any potential customer bookings we may have in your holiday home.
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• When will my income be paid to me?

  We will send a statement detailing the breakdown of bookings you’ve had in your holiday home, and your letting income is added to your Owner Account based on the below schedule:
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